Air Crystal Travel and Tours Core Business

| MAIN BUSINESS | KEY PRINCIPLES | TECHN ENVIRONMENT |

MAIN BUSINESS

In the main Air Crystal Travel and Tours provide the following traditional Travel

Agents services efficiently:

Reservations
Itinerary Planning
Ticketing
Facilitating Check-in
Met on arrival services
Hotel Bookings.
VISA on arrival in Ghana
Package Tours
Car Rental Services
Sub – Regional Cargo Operations

To position Air Crystal Travel and Tours for the emerging potentials in the air transport sector, plans are under foot to divest operations into value added services in the following areas;

General Sales Agency
Charter Service Operations

| MAIN BUSINESS | KEY PRINCIPLES | TECHN ENVIRONMENT |

KEY PRINCIPALS

Air Crystal Travel and Tours work with all Key Airlines operating into Ghana, namely:

Ghana International Airline - GO
British Airways - BA
Lufthansa Airlines - LH
Royal Dutch Airlines - KL
Alitalia Airlines -AZ
Egypt Airlines -MS
Ethiopian Airlines -ET
South African Air -SA
Middle East Airlines -MEA

Over its first year of operation, Air Crystal Travel and Tours has built a strong clientele base which include a number of the key corporate Accounts, and numerous Traders who shuttle between Accra and key trading destinations.

| MAIN BUSINESS | KEY PRINCIPLES | TECHN ENVIRONMENT |

TECHNICAL ENVIRONMENT

To be able to directly make reservations on all airlines directly, Air Crystal Travel and Tours has installed the three main distribution systems in the country, Galileo, Radixx and Amadeus for the purposes of booking ticketing and inventory management.

Air Crystal Travel and Tours has its own interactive web-site designed for marketing communication and interaction with its customers.

OUR TOUR PACKAGES
	3-DAY: FLY; DRIVE; CRUISE ; STAY DAY 1: Welcome to Kotoka International Airport for International Visitors. A tour of Ghana 's most Ancient Coastal Region that houses.
	UNESCO Heritage sites “the slave castle of Elmina & Cape Coast . We will then continue our tour to Ghana tropical rainy forest kakum National park for our first encounter with tropical jungle walk. Kakum Virgin Forest tour will not be completed without the sensational walk from tree to tree thus, West Africa 's only canopy walk away.
	Over night at Atlantic coast to go Coconut groove hotel. DAY 2: Early Morning depart to Akosombo , Ghana Cleanest town.Typographical features are the hills, plateaus, and the Volta Lake.A five hour luxury cruise on the lake will be a memorable occasion in aLifetime. Everyone will enjoy a Crystal clean funky cruise with five hour Live band, continental meal, Afro American meal with the entertainment. Overnight at Akosombo hotel to enjoy it Scenic atmospheric pleasure. DAY 3: Depart for Accra at 9.00 - Visit to kwame Nkrumah Mausoleum the rest place of Ghana 's first president Plus brief visits to the art centre and Mokola far Souvenirs, - For International Visitor – departure to Accra.
A 7 DAY COUNTRY TOUR PACKAGES
	DAY 1:We depart from Accra to Cape Coast and stop over in Mankessim to visit the ‘Posuban'. From there we pass through Assin Market and return to Cape Coast/Elmina Castle. We spend the night in Cape Coast DAY 2:We visit the Kakum National Park and take a walk on the famous canopy walkway. LUNCH:We then proceed to Cape Coast/Elmina for a walking tour after which we depart for Kumasi
	KUMASI CITY AND CRAFT TOUR
	DAY 3: In Kumasi we take a city-guide tour to Manhyia Palace , Prempeh 11 Museum, Okomfo Anokye Sword, and Culture Centre. We spend the night in Kumasi DAY 4: Day 4 sees us visiting Pankrono-traditional pottery, Ahwiaa-fertility dolls, Ntonso-traditional cloth LUNCH: After lunch we depart to Accra through Bonwire Kente Village where we stop to interact with weavers. We proceed to spend the nigh at Accra .
	ABURI BOTANICAL GARDENS / AKOSOMBO TOUR
	DAY 5: At Aburi, we visit Aburi Botanical Gardens and Akonedi Shrine at Larteh on guided tours. LUNCH: We spend the night at the 3 star Volta Hotel in Akosombo Dam site and the Volta Lake . We take lunch, dinner and spend the night at Volta Hotel.
	WATER FALLS TOUR
	DAY 6: Departure to Boti Falls or Wli Falls(The highest water falls in the West Africa sub region.) in the Eastern and Volta regions respectively. DAY 7: A day tour of Accra . Tour begins at W.E B Dubois Centre for Pan African Culture and continues to National Museum , which has a collection of pre-historic and modern artifacts. Visit the Makola Market- a typical African market scene. Lunch in an African Restaurant to taste typical Ghanaian dishes/cuisine. After lunch drive past the famous Independence Square and Arch to Dr. Kwame Nkrumah Mausoleum for a guided tour. End of tour at Center for National Culture for shopping in African handicrafts. 9 hours maximum.
	A DAY TRIP/ EXCURSION
	KAKUM PARK / ELMINA / CAPE COAST CASTLE TOUR We depart Accra for Cape Coast , stop over at Mankessim and visit the ‘Posuban' a traditional military shrine – where we will interact with the leader of the resident Asafo Company. We will continue to Kakum National Park and experience the famous canopy walkway – a 350 meter suspended bridge, 10 metres high over the forest canopy or take a trip on the trials in the forest.
	LUNCH: After lunch we visit the Elmina and Cape Coast Castles for guided tours to the dungeons, museum and gift shop. Return to Accra in the evening. 11 hours maximum. AKOSOMBO DAM SITE TOUR We depart for Wli falls at Hohoe through Dr. Noamesi traditional medicine village. After lunch we depart for Accra .
	SOME CONDITIONS FOR TOURS
	DEPOSIT AND FINAL PAYMENT A non-refundable deposit of ……………. of the coast of the tour and other services are required for us to hold your seat for you. This deposit forms part of your final payment, which is due ……………………… weeks of commencement of tour. Cheques are accepted but should be cashed before commencement of tours for confirmation. Otherwise all payment must be in cash. CANCELLATIONS If cancellation is received more than 2 weeks and 48 hours for daily tours a non-refundable fee of …………….. of the cost of tour will be retained TOUR PARTICIPANTS In other to ensure a congenial atmosphere, we reserve the right to accept or reject any person as a tour participant and to expel from the tour any participant whose conduct is deemed incompatible with the interest of the tour group. However people expelled will not have their payment refunded. SMOKING Please note that smoking is not allowed on our buses but smokers can do so when they got to the attractions sites if such destination allows it. TOUR PRICES Tour prices are subject to change depending upon the rate for the day. For International tours, our prices are valid for ………………………. PASSPORTS AND VISAS A valid passport and visa required for all our international visitors. We can however arrange for visas for commonwealth, ECOWAS and American citizens at entry points. Kindly let us know in advance. The cost of such visas will be footed by the tourist. ACCOMODATION AND MEALS All pre-arranged and confirmed hotel and restaurants will be used by our tourists. Any change will be the responsibility of the tourist. Kindly do abide by the laws of the country for a memorable experience. Our laws are meant to safeguard your interest and safety. Ghana is the friendliest of all African countries. We will do everything possible to protect your baggage. We however, advertise our clients to take good care of their items as we will not accept responsibility for loss or damage to baggage of our tourist. GUARANTEED DEPARTURES We are pleased to again offer guaranteed departures of all our programmes. Once your deposit has been received and date confirmed. We guarantee that your programme will depart as scheduled. SECURITY There will be a guard for each tour group to ensure safety, security and Relaxation. VALET A valet will be assigned to each tour group to take care of the immediate needs of tourists.
	CHEF
	Due to irregularities in each tourist eating habits, we will have a chef with each group to cater when necessary. We however encourage tourists to endeavor to try the local food (It awakens the taste buds and is likely to please). Thanks for making time to browse through our comprehensive operation manual hope to do business with you. Have tried others try air crystal travel and tours VICTOR GORMAN(MANAGING CONSULTANT)